Design experiences that change the way people feel, think and act
Kaospilot Experience Design // A three-day learning program to design and lead engaging and powerful experiences. Lisbon, 7th to 9th May 2025
REGISTER NOWWhy participate?
Practical Tools for Immediate Impact
Participants gain a modern toolbox of facilitation and design methods, including the 5E Model, enabling them to create meaningful, engaging experiences for workshops, events, or organizational initiatives. The hands-on, real-world challenge-based approach ensures that learning is immediately applicable, fostering confidence and effectiveness as designers, facilitators and leaders.
Enhanced Leadership and Systemic Thinking Skills
The course equips attendees with future-oriented leadership strategies and systemic thinking capabilities. By learning to reframe assumptions and authentically connect with users’ emotions, participants can design experiences that inspire innovation, deepen trust, and create lasting impact in their teams, organizations, or customer relationships.
Transformational Learning Experience
Beyond theoretical understanding, the course offers an immersive, interdisciplinary learning journey. Participants experience meaningful growth by engaging in exercises that connect deeply with emotions, foster reflection, and inspire creative solutions. This transformative process not only strengthens their ability to design impactful experiences but also shapes their mindset for thriving in complex, dynamic environments.
overview
First day
We start by building a common language and thinking models for designing experiences. Through systemic mapping, we will identify underlying challenges and understand leverage points for design.
Second day
We will focus on how to create captivating experiences. Let's explore how we can design for emotional engagement and communication experiences that promote engagement on a deeper level.
Third day
100% hands-on! We will build experienceable prototypes based on co-created cases. Our focus will be on how to be ready for action and developing assessment metrics.
What past participants say...
Having facilitated and designed a number of experiences for a different range of audiences - I still got so much out of this experience design course!
The learning process of the Kaospilot creates enormous power among the participants.
Ramon Marmolejos
With over 20 years of experience in transformational learning, Ramon Marmolejos is dedicated to developing the people, teams and organisations that the world needs.
As a facilitator, learning designer and strategy consultant, his purpose is to transform learning to transform worlds.
Past participants have joined from
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LEARNING OUTCOMES
Creating meaningful experiences
Learn the pioneering approach to planning, designing, and executing experiences that drive relationships with intentionality.
Systems thinking to reformulate assumptions.
Learn how to reshape basic assumptions to deliver truly innovative and unique designs that generate curves of positive change.
Meaning as a tool
Learn to authentically connect with emotions in a systemic way, understanding the 15 Core Meanings® that give value to our lives and experiences.
Design Leadership Strategies
Learn how to engage yourself, teams, and end users in the experiences you design, starting with meaningful results.
Lean Design
Navigate between designing an experience and getting your hands dirty, creating prototypes to quickly obtain tangible feedback, validate assumptions, and continually improve each experience.
Try your experience
Learn from the power of virtual and analog experiences that are designed with love, time and energy and see their real effect on yourself.
Is this training for you?
This program is for people, who want to gain confidence in leading the experience design process. It is for those who dare to ask the questions that are needed in order to create truly meaningful experiences for your customers, employees and society.
You are ready to explore how experience design methods can level up your offerings to customers.
You are already in the process of transforming the experiences you offer your customers and/or employees to make them more meaningful, creative and engaging and want a modern methodology to do it better.
You are a consultant or change facilitator who wants to develop professionally and harness the power of an experience design approach to creating transformative experiences.
Kaospilot Experience Design Lisbon
👉 The signature 3-day Kaospilot learning experience at ERITAGE in Lisbon, Portugal.
👉 A complete package of physical and online materials to drive your learning into real-life action.
👉 Join a global community of other world class experience designers on our private LinkedIn alumni group.
👉 Breakfast, lunch and brain food snacks included.
🫶 Reduced pricing of 1.450 € for self-paying individuals, social enterprises, education, and purpose-driven startups.
👉 10% Early bird discount until March 9th for all applicants.
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Our flagship 3-day program is available worldwide with amazing partners.
Find the best date and location for you.
This edition of the renowned Kaospilot experience design program will be drenched in art at the lovely ERITAGE in Lisbon. More details about ERITAGE and our collaboration coming soon.
What are you waiting for?
The course will help you design experiences with emotion and purpose that change the way people think, feel and act. You will leave with the modern toolbox for understanding, designing and leading the delivery of transformational experiences.
FAQs
Training starts at 09:00 sharp on Wednesday 7th May 2025.
Coffee and breakfast snacks will be available from 08:30, so please come early!
In case of cancellation less than 3 weeks before the start of the course, 50% of the registration fee will be refunded.
Cancellation less than a week before the start of the course will result in a 25% refund of the registration fee.
Cancellation by Kaospilot will result in a 100% refund of the registration fee.
Participants always have the right to send a substitute.
We know this is still an unpredictable time and we understand that some of you may have concerns about in-person events.
Please be assured that we are fully committed to following local authority regulations and guidelines.
We will make sure to look out for each other and stay safe by following current guidelines. In the unlikely event that we are forced to cancel the training, we will provide an alternative date within 12 months.
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